Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from slimelabexperience.com (the “Site”).

Personal Information We Collect
 
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as Device Information.
 
We collect Device Information using the following technologies:
  • Cookies – data files placed on your device that often include an anonymous unique identifier. Learn more at www.allaboutcookies.org.
  • Log files – track actions on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels – electronic files used to record information about browsing behaviour.
 
Additionally, when you make or attempt to make a purchase, we collect certain information from you, including your name, billing address, payment information (including credit card numbers), email address, and phone number. We call this Order Information. When we use the term Personal Information, we mean both Device Information and Order Information.
 
How We Use Your Personal Information
 
We use the Order Information we collect to:
  • Process payments and fulfill orders
  • Communicate with you
  • Screen for potential risk or fraud
  • Provide information or advertising relating to our products and services (in line with preferences you’ve shared)

 
We use Device Information to:

  • Help us screen for potential risk and fraud (particularly your IP address)
  • Improve and optimize our Site, including analytics on customer browsing behavior and marketing effectiveness
 
Sharing Your Personal Information
We share your Personal Information with trusted third parties to help us operate and improve our services, as described above. For example:
  • We use Eventbrite to power our ticket admission bookings.
  • We use Google Analytics to understand how our customers use the Site. Learn more here: Google Privacy Policy. You can opt out here: Google Opt-Out.
  • We use Elfsight to power our Waiver Forms

 
We may also share your Personal Information to comply with applicable laws, respond to lawful requests, or protect our rights.
 
Behavioural Advertising
 
We may use your Personal Information to deliver targeted advertisements or marketing communications we believe may interest you. To learn more about targeted advertising, visit the NAI education page.
 
You can opt out of targeted ads via:

 
Do Not Track
We do not alter our Site’s data collection or use practices when we detect a “Do Not Track” signal from your browser.
 
Data Retention
When you place an order through the Site, we retain your Order Information for our records unless and until you request its deletion.
 
Consent to Photography & Filming
By entering The Slime Lab immersive experience, you acknowledge and agree that the premises may be photographed and/or recorded for marketing, promotional, and advertising purposes. These images and videos may be used by The Slime Lab Experience and its third-party marketing partner, COLLABZ. Multi-Media Inc.
If you, your child, or a minor in your care do not wish to be photographed or recorded, you must notify COLLABZ. Multi-Media Inc. prior to participation. Failure to provide notice will be considered consent to the use of your image and likeness for the purposes stated above.
 
Changes
We may update this Privacy Policy periodically to reflect changes in our practices, operations, or for legal and regulatory reasons.
 
Contact Us
For more information about our privacy practices, questions, or complaints, please contact us at:  info@slimelabexperience.com 

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